(L-R) Lily Ingrassia, Abraham Graciano, Shireen El-Maissi)
MFour has hired two new client service staffers and a recruiter to ensure that the rapid, continuous rapid growth of its customer base will be accomplished with no reduction in the personalized attention, effective communications and quality results each client deserves.
Lily Ingrassia will provide customer service to users of MFourDIY® — the only all-mobile, do-it-yourself survey platform. She will help carry out MFour’s promise to provide full, real-time live backup for clients as they design and field their own do-it-yourself surveys. For Lily, this is a “welcome back,” as she joins the staff fulltime after interning at MFour the past two summers. She holds a Bachelor’s degree in Marketing from the University of San Diego, and also has worked for IMAX Corporation and the International Surfing Assn. Her biggest personal interests are surfing, hiking, cooking and rescuing homeless pets.
Abraham Graciano joins the team as a Client Service Solutions representative, dedicated to providing consistent, quality interactions for clients throughout the research process. He previously was a project manager for Welocalize Life Science. His passions include playing soccer and rooting for Mexico’s national team; he’s also patiently working on restoring a 1989 Ford Ranger to mint condition.
Shireen El-Maissi will play a key role in helping hiring managers find and evaluate talented candidates to join MFour’s fast-accelerating push to be the category-defining provider of mobile market research. Previously she worked as an employment recruiter for 24 Seven Inc. and Jobspring Partners. Shireen holds a Bachelor’s degree in Psychology from California State University, Long Beach, plays co-ed flag football and is a connoisseur of many of the finer Southern California dining spots.
Welcome aboard, Abraham, Lily and Shireen!