Customer experience is king: see why 59% are loyal to cell carriers.

Customer experience is king: see why 59% are loyal to cell carriers.

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Customer experience is king. 

Here’s what 200 people had to say about their phone carriers. 

See what their phones show, and why they’re so loyal. Hint: it starts and ends with a great customer experience. Get it wrong and 16% will leave due to a bad experience.

But, get it right, and you’ll have 10+ year cell carrier loyalists.

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